February 8, 2021
Quad Cortex Pre-Order Shipping Schedule
I write to you now with our current expectations regarding final development and shipping. This is where we expect to be if we continue at our current rate of progress. It is also the information that has been communicated with dealers so they have expectations regarding when they can ship their orders.
We hope to begin taking payments for pre-orders in mid March 2021 for shipment by the end of March 2021. Shortly after, we also expect to ship stock to dealers for them to fulfil to their customers starting at the end of March 2021.
As promised, customers who pre-ordered directly from us have the opportunity to pay for and receive their Quad Cortex first. However, as we are significantly delayed, the time between tier 1, tier 2, and dealer pre-order fulfilment could be significantly less than we originally intended. We will notify all direct pre-order customers in advance, starting with tier 1, with information regarding when we expect to take payment to ensure order fulfilment is as quick as possible.
As we test and resolve the few outstanding things on Quad Cortex, these dates are still subject to change. We are doing everything we can to ensure that won't happen.
We will keep our Quad Cortex FAQs page updated with our current expected shipping date, and we'll send a weekly email to keep you up to date with our progress, even if there's nothing new to report.
If you would like to discuss this further, feel free to email our support team at firstname.lastname@example.org
Thank you for sticking with us.
Doug Castro - CEO