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These Pre-Order Terms and Conditions (these “Terms”) govern the placing of pre-orders (“Pre-Order”) with Neural DSP Technologies (the “Neural DSP”). Please read these Terms carefully before submitting your Pre-Order of any Product. By submitting your Pre-Order, you agree to be legally bound by these terms.

1. PRODUCTS

You may pre-order Products, separately or in combination with each other. Neural DSP may also make other products available for pre-order in its discretion (collectively, the “Products”).

2. PRE-ORDER REGISTRATION

When placing a Pre-Order, you will be required to provide certain information, such as your address and billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current.

Neural DSP shall have no responsibility or liability for inaccurate information or information that later becomes outdated, and shall have no obligation to make efforts to determine the correct contact or shipping information.

You can update your information at any time prior to your Product being shipped by sending an e-mail to [email protected]

3. PAYMENT

You will be charged a deposit of 200 € / $ at the time of placing a Pre-Order. If Neural DSP is unable to commence shipping of a Pre-Order Product on or before the one-year anniversary of your placing the Pre-Order for that Product, Neural DSP shall process a full refund to you.

The balance will be due before shipping. You will receive a notification via email and will have 14 days to complete the purchase. If you do not complete the transaction within the given timeframe, then the Product may be sold to someone else at the discretion of Neural DSP.

4. Priority

Neural DSP will build Products according to the Pre-Orders received generally. Thus, your pre-order status does not imply that you will receive your Product(s) in any particular order or sequence.

5. Delivery Schedule

Although we will make efforts to begin delivering Products as soon as reasonably practicable, you understand and agree that there may be delays. An estimated time of delivery is only an estimate, is subject to change, and Neural DSP does not represent or warrant that it will be able to ship the Product by the estimated date. As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, Neural DSP is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays.

If for any reason you decide that you do not wish to continue to wait for your Product, you may cancel your reservation as provided in the Cancellation Section of this Agreement.

6. Price

The purchase price (“Price”) does not include import duties, taxes, and other government charges, or shipping, which are your responsibility. The price includes VAT for European customers. If the Price drops after you have pre-ordered, your final bill will reflect the difference. If the Price goes up, your order is secure at the pre-order Price. The Pre-Order Price is valid from the moment you place the Pre-Order and provide the deposit. If you cancel your pre-order, you will lose your right to the Pre-Order Price. If you cancel, then re-submit a new pre-order, that new pre-order will be subject to the purchase price at the time of placing the new order. Neural DSP reserves the right to change the price at its discretion.

7. Cancellation

You or Neural DSP may cancel this reservation by terminating the Pre-Order at any time for any or no reason prior to Neural DSP sending a notice to you that your Product is ready for delivery. If you cancel prior to the transmittal date of the notice of delivery, you will obtain a refund of the deposit you paid, without interest.

8. LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES WILL NEURAL DSP BE HELD LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OR RELATED TO THIS AGREEMENT. IN THE EVENT NEURAL DSP IS HELD LIABLE FOR ANY DAMAGES ARISING OUT OR RELATED TO THIS AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY WILL BE THE FULL REFUND OF ANY PRICE THAT YOU HAVE PAID AGAINST THE ORDER FOR THE PRODUCT TO DATE, WITHOUT INTEREST.

9. TERMS & CONDITIONS OF SALE

The purchase of any Product may be subject to additional terms and conditions provided by Neural DSP, including license conditions associated with software that may be utilized in or with the Product(s), and with terms and conditions associated with hardware.

10. CHANGES TO THE TERMS AND CONDITIONS

Neural DSP reserves the right to change any of the terms and conditions in this Agreement for any or no reason. Neural DSP will provide notice of any material changes and, if you are unhappy with such changes, your sole, and exclusive remedy will be to cancel your reservation as described in the Cancellation Section herein.

11. PRIVACY

The information you provide for the Pre-Order of Products will be subject to the Neural DSP’s Privacy Policy found here.

12. ENTIRE AGREEMENT

These Terms constitute the entire agreement and understanding between you and Neural DSP with regard to pre-ordering Product(s). The failure of us to exercise or enforce any right or provision of these Pre-Order Terms and Conditions shall not constitute a waiver of such right or provision.