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Knowledge baseQuad Cortex updatesAdvanced warning: accessing Cortex Cloud using CorOS 2.0.0
January 18, 2023

Advanced warning: accessing Cortex Cloud using CorOS 2.0.0

The release of CorOS 2.0.0 and Cortex Mobile 1.5.0 is imminent, and with the incorporation of several core functionality modifications, it will not be possible to utilize Cortex Cloud on Quad Cortex using an earlier version of CorOS once it is released. The capability to create and restore backups will remain functional for users using older versions.

As a precautionary measure, it is recommended to download or upload any Presets or Captures from Cortex Cloud as soon as possible, prior to the official release of CorOS 2.0.0. Additionally, all users are advised to upgrade to Cortex Mobile 1.5.0 once it is available, as previous versions will not be compatible with the new changes, specifically the removal of the Starring system (which is being replaced with the new Downloads queue), which will prevent the ability to download items on versions earlier than 1.5.0.

Your Presets and Captures will not be affected if you do or do not update. However, if you do not update, you will no longer be able to upload to or download from Cortex Cloud.

After you have updated, you will be able to upload/download anything, and nothing will be lost or changed on your Quad Cortex or Cortex Cloud account.

Some users do not like to update immediately, so we issued an advance warning about users losing access to Cortex Cloud if they do not update in case there was anything they needed to upload or download.

If you have any questions, please contact our support team at